Short answer: Ruby wins for most small businesses. Sameday AI is the better fit for busy HVAC, plumbing and roofing shops that live in ServiceTitan.
Businesses that want real people answering, with AI only as a helper
$250/mo for 50 minutes
Checked Nov 11, 2026
Why it stands out:
The catch:
Busy HVAC, plumbing and roofing shops that live in ServiceTitan
$449/mo for 500 minutes
Checked Nov 11, 2026
Why it stands out:
The catch:
Plan detailsGreen = best value in this table | ||
|---|---|---|
| Price and limits | ||
| Entry price | $250/mo | $449/mo |
| 200-minute month | $720 | $449 |
| Included on entry plan | 50 minutes | 500 minutes |
| Extra minute | Not stated | Not stated |
| Calendar booking | On the entry plan | On the entry plan |
| Call transfer | Warm transfer | Not stated |
| Languages | 2 | 2 |
| Free trial | Not stated | Demo only |
| Setup | Set up with you | Set up with you |
| Integrations | Native integrations | Native integrations |
| Human backup | Yes | No |
| HIPAA (brand statement) | Stated | Not stated |
| Contract | Monthly plans | Monthly plans |
Price for our reference month of 200 minutes (about 80 calls): Ruby $720, Sameday AI $449.
Ruby (7.9/10) is best for businesses that want real people answering, with AI only as a helper. The catch: it is the most expensive option here by far: $250 for 50 minutes, $720 for 200.
Sameday AI (7.5/10) is best for busy HVAC, plumbing and roofing shops that live in ServiceTitan. The catch: it starts at $449 a month and sign-up goes through a demo call, with no free trial.
Full reviews: Ruby and Sameday AI. See where both land in the main ranking.