Rosie vs Smith.ai

Short answer: Rosie wins for most small businesses. Smith.ai is the better fit for firms that want a live North America-based receptionist behind the AI.

Smith.ai

Firms that want a live North America-based receptionist behind the AI

Smith.ai official website, captured Nov 11, 2026
$150/mo
$163for 200 min

Free plan (25 calls); paid from $150/mo for 75 calls
Checked Nov 11, 2026

8.7/10 · Very good

Why it stands out:

  • Live human backup on complex calls, any time
  • Free plan with 25 calls a month, forever
  • Native Clio and Zapier integrations, Calendly scheduling

The catch:

  • Per-call pricing is high: $150 buys 75 calls on Pro, and extra calls cost $2.50 each.

Side by side

Rosie vs Smith.ai
Plan detailsGreen = best value in this table
Price and limits
Entry price$49/mo$150/mo
200-minute month$49$162.50
Included on entry plan250 minutes75 calls
Extra minuteNext plan$1.00
Calendar bookingHigher plans onlyOn the entry plan
Call transferHigher plans onlyWarm transfer
Languages22
Free trial7 daysFree plan
SetupSelf-serveSelf-serve
IntegrationsZapierNative integrations
Human backupNoYes
HIPAA (brand statement)Not statedNot stated
ContractCancel anytimeMonth-to-month, 30 days' notice to cancel

Where they differ

  • Entry price: Rosie $49/mo, Smith.ai $150/mo.
  • 200-minute month: Rosie $49, Smith.ai $162.50.
  • Included on entry plan: Rosie 250 minutes, Smith.ai 75 calls.
  • Extra minute: Rosie Next plan, Smith.ai $1.00.
  • Calendar booking: Rosie Higher plans only, Smith.ai On the entry plan.
  • Call transfer: Rosie Higher plans only, Smith.ai Warm transfer.

Price for our reference month of 200 minutes (about 80 calls): Rosie $49, Smith.ai $162.50.

Verdict

Rosie (8.7/10) is best for solo owners who want 250 minutes for $49 and a dead-simple setup. The catch: calendar booking and call transfers start on the $149 Scale plan; the $49 plan texts a booking link instead.

Smith.ai (8.7/10) is best for firms that want a live North America-based receptionist behind the AI. The catch: per-call pricing is high: $150 buys 75 calls on Pro, and extra calls cost $2.50 each.

Full reviews: Rosie and Smith.ai. See where both land in the main ranking.

Frequently asked
questions

Is Rosie better than Smith.ai?
Both score 8.7 out of 10 in our formula; Rosie is a hair ahead before rounding, mostly on the price of a normal month. Rosie is the better default; Smith.ai is the better fit for firms that want a live North America-based receptionist behind the AI.
Which is cheaper, Rosie or Smith.ai?
For a 200-minute month, Rosie costs $49 against $162.50 (prices checked November 11, 2026). Entry plans: Rosie $49, Smith.ai $150.
Can Rosie and Smith.ai book appointments?
Rosie: Professional texts a booking link; direct calendar booking (Google Calendar, Calendly, Acuity, Appointlet) starts on Scale. Smith.ai: AI scheduling with Calendly and more, from the Free plan.
Which has the better free trial?
Rosie: 7-day free trial of all features. Smith.ai: Free plan: 25 calls a month, forever.